12/29/2022 0 Comments Mismatching device and image![]() ![]() We'll work with HP to get you this information by using your exception request. If you're ordering a device from HP that has been approved as an exception, but isn't currently listed on the Device List page, request the SKU to be used for your model. Filter the view to list the Microsoft Managed Desktop devices. When you order new devices from HP, be sure to use the specific SKU listed in the Additional requirements section for each model found in the Shop Windows Pro business devices page. ![]() ![]() For more information on Dell devices, the image, and the ordering process, contact New HP devices The representative will ensure that the image approved by Microsoft Managed Desktop is applied to devices in your order. Work directly with the Dell sales representative. For more information, see Windows 10 support dates for the retirement dates of Windows 10 versions.įor customers interested in moving to Windows 11, you can find more information on the recommended process here. As of November 1, 2022, OEMs can only sell Windows 10 Pro under the Windows 11 Pro with Windows 10 Pro Downgrade license. If you're ordering devices with Windows 10, work directly with your OEM sales representative. For more information, see Validate new devices. When you order a new device from an approved manufacturer, follow these steps to make sure they ship devices with the right Microsoft Managed Desktop image and software configuration.Īnytime you plan to enroll a particular device model in the service for the first time, you should test an example to ensure it will deliver the user experience you expect. Whether you order new devices or reuse existing ones, you have several options to ensure the image on the device meets our device requirements. ![]()
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